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The OneService mobile app is a government initiative that offers a convenient way for the public to report municipal issues in Singapore. It supports common issue categories and will continue to grow with more features in future updates.

The following list contains various agencies contacts and a summary of their areas of preview.

wdt_ID wdt_created_by wdt_created_at wdt_last_edited_by wdt_last_edited_at Agency Address Telephone no.
1 admin 29/11/2025 08:16 AM admin 31/12/2025 05:21 AM Sembawang Community Club
Website link:https://www.onepa.gov.sg/cc/sembawang-cc		 117B Canberra Crescent, #01-370
Singapore 752117		 6752 7212
2 admin 29/11/2025 08:16 AM admin 31/12/2025 05:22 AM ACE The Place Community Club
Website link: https://www.onepa.gov.sg/cc/ace-the-place-cc		 120 Woodlands Avenue 1,
Singapore 739069		 6891 3430
3 admin 29/11/2025 08:16 AM admin 31/12/2025 07:07 AM Canberra Community Club
Website link: https://www.onepa.gov.sg/cc/canberra-cc		 2 Sembawang Crescent, #02-03A
Singapore 757632		 6755 6369
4 admin 29/11/2025 08:17 AM admin 31/12/2025 05:25 AM Woodlands Community Club
Website link: https://www.onepa.gov.sg/cc/woodlands-cc		 832 Woodlands St 83, #01-65
Singapore 730832		 63689938
5 admin 29/11/2025 08:17 AM admin 31/12/2025 05:25 AM Woodlands Galaxy Community Club
Website link: https://www.onepa.gov.sg/cc/woodlands-galaxy-cc		 31 Woodlands Ave 6, #01-01
Singapore 738991		 6366 2218
wdt_ID wdt_created_by wdt_created_at wdt_last_edited_by wdt_last_edited_at Agency Call us for Telephone no.
1 admin 29/11/2025 07:14 AM admin 29/11/2025 07:14 AM Sembawang Town Council

Email: feedback@sbtc.org.sg

  • Maintenance of common areas (staircases, corridors, void decks)

  • Lift maintenance

  • Conservancy & cleaning works in common areas

 6368 3100
2 admin 29/11/2025 07:14 AM admin 29/11/2025 07:14 AM Essential Maintenance Services Unit (EMSU)
(24-hour service)

  • Lift failure and rescue

  • Breakdown in electrical or water supply

  • Other emergencies after office hours

 1800 275 5555
3 admin 29/11/2025 07:15 AM admin 29/11/2025 07:15 AM Land Transport Authority (LTA)

Online Contact Form URL: https://www.lta.gov.sg/feedback

  • Traffic lights

  • Street lights

  • Bus stops, road-side footpaths

  • Underpass, bridges & overhead bridges

 1800 225 5582
4 admin 29/11/2025 07:17 AM admin 29/11/2025 07:17 AM National Environment Agency (NEA)

Online Feedback Form:
www.nea.gov.sg/corporate-functions/feedback

  • Mosquitoes and rodents

  • Pollution

  • Cleaning of roads

 Contact via Online Feedback Form:
www.nea.gov.sg/corporate-functions/feedback
5 admin 29/11/2025 07:19 AM admin 29/11/2025 07:19 AM National Parks Board (NParks)


Animal Feedback Form: https://www.nparks.gov.sg/avs/feedback

Parks and Greenery Feedback Form: http://www.nparks.gov.sg/feedback


OneService App: https://www.oneservice.gov.sg/

  • Animal welfare

  • Animal nuisance

  • Road-side trees, turf, landscape

  • Regional parks & park connectors

 1800 471 7300
6 admin 29/11/2025 07:20 AM admin 29/11/2025 07:20 AM Public Utilities Board (PUB)

Email: PUB_One@pub.gov.sg

  • Water supply

  • Drainage

  • Used water (sewage)

 1800 225 5782
7 admin 29/11/2025 07:21 AM admin 29/11/2025 07:21 AM SP Powergrid

Email: sppgfeedback@singaporepower.com.sg

  • Electricity supply interruption

  • Gas supply interruption


 1800 778 8888

1800 752 1800
8 admin 29/11/2025 07:22 AM admin 29/11/2025 07:22 AM Housing Development Board

  • Nuisance within HDB unit

  • Defects within HDB unit

  • Pets within HDB unit


 1800 225 5432
9 admin 29/11/2025 07:23 AM admin 29/11/2025 07:23 AM Housing Development Board

  • Reporting of illegal parking

 1800 225 5432
10 admin 29/11/2025 07:24 AM admin 29/11/2025 07:24 AM Singapore Land Authority (SLA)

Email: SLA_enquiry@sla.gov.sg

  • Maintenance of state land

  • Maintenance of open fields for public use

 1800 323 9829
wdt_ID wdt_created_by wdt_created_at wdt_last_edited_by wdt_last_edited_at Agency Address Telephone no.
1 admin 29/11/2025 08:16 AM admin 31/12/2025 05:21 AM Sembawang Community Club
Website link:https://www.onepa.gov.sg/cc/sembawang-cc		 117B Canberra Crescent, #01-370
Singapore 752117		 6752 7212
2 admin 29/11/2025 08:16 AM admin 31/12/2025 05:22 AM ACE The Place Community Club
Website link: https://www.onepa.gov.sg/cc/ace-the-place-cc		 120 Woodlands Avenue 1,
Singapore 739069		 6891 3430
3 admin 29/11/2025 08:16 AM admin 31/12/2025 07:07 AM Canberra Community Club
Website link: https://www.onepa.gov.sg/cc/canberra-cc		 2 Sembawang Crescent, #02-03A
Singapore 757632		 6755 6369
4 admin 29/11/2025 08:17 AM admin 31/12/2025 05:25 AM Woodlands Community Club
Website link: https://www.onepa.gov.sg/cc/woodlands-cc		 832 Woodlands St 83, #01-65
Singapore 730832		 63689938
5 admin 29/11/2025 08:17 AM admin 31/12/2025 05:25 AM Woodlands Galaxy Community Club
Website link: https://www.onepa.gov.sg/cc/woodlands-galaxy-cc		 31 Woodlands Ave 6, #01-01
Singapore 738991		 6366 2218
wdt_ID wdt_created_by wdt_created_at wdt_last_edited_by wdt_last_edited_at Agency Call us for Telephone no.
1 admin 29/11/2025 07:14 AM admin 29/11/2025 07:14 AM Sembawang Town Council

Email: feedback@sbtc.org.sg

  • Maintenance of common areas (staircases, corridors, void decks)

  • Lift maintenance

  • Conservancy & cleaning works in common areas

 6368 3100
2 admin 29/11/2025 07:14 AM admin 29/11/2025 07:14 AM Essential Maintenance Services Unit (EMSU)
(24-hour service)

  • Lift failure and rescue

  • Breakdown in electrical or water supply

  • Other emergencies after office hours

 1800 275 5555
3 admin 29/11/2025 07:15 AM admin 29/11/2025 07:15 AM Land Transport Authority (LTA)

Online Contact Form URL: https://www.lta.gov.sg/feedback

  • Traffic lights

  • Street lights

  • Bus stops, road-side footpaths

  • Underpass, bridges & overhead bridges

 1800 225 5582
4 admin 29/11/2025 07:17 AM admin 29/11/2025 07:17 AM National Environment Agency (NEA)

Online Feedback Form:
www.nea.gov.sg/corporate-functions/feedback

  • Mosquitoes and rodents

  • Pollution

  • Cleaning of roads

 Contact via Online Feedback Form:
www.nea.gov.sg/corporate-functions/feedback
5 admin 29/11/2025 07:19 AM admin 29/11/2025 07:19 AM National Parks Board (NParks)


Animal Feedback Form: https://www.nparks.gov.sg/avs/feedback

Parks and Greenery Feedback Form: http://www.nparks.gov.sg/feedback


OneService App: https://www.oneservice.gov.sg/

  • Animal welfare

  • Animal nuisance

  • Road-side trees, turf, landscape

  • Regional parks & park connectors

 1800 471 7300
6 admin 29/11/2025 07:20 AM admin 29/11/2025 07:20 AM Public Utilities Board (PUB)

Email: PUB_One@pub.gov.sg

  • Water supply

  • Drainage

  • Used water (sewage)

 1800 225 5782
7 admin 29/11/2025 07:21 AM admin 29/11/2025 07:21 AM SP Powergrid

Email: sppgfeedback@singaporepower.com.sg

  • Electricity supply interruption

  • Gas supply interruption


 1800 778 8888

1800 752 1800
8 admin 29/11/2025 07:22 AM admin 29/11/2025 07:22 AM Housing Development Board

  • Nuisance within HDB unit

  • Defects within HDB unit

  • Pets within HDB unit


 1800 225 5432
9 admin 29/11/2025 07:23 AM admin 29/11/2025 07:23 AM Housing Development Board

  • Reporting of illegal parking

 1800 225 5432
10 admin 29/11/2025 07:24 AM admin 29/11/2025 07:24 AM Singapore Land Authority (SLA)

Email: SLA_enquiry@sla.gov.sg

  • Maintenance of state land

  • Maintenance of open fields for public use

 1800 323 9829
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SMS Alerts

Ms Poh Li San 傅丽珊

MP for Sembawang West SMC

  • sembawang.west.mps@pap.org.sg
  • Poh Li San
  • pohlisan

Blk 789 Woodlands Ave 6
#01-633 Singapore 730789
Tel: 6363 7978
MPS Every Wednesday, 7.30pm to 9.30pm
Except Public Holidays

Ms Mariam Jaafar 佳馥梅

MP for Sembawang GRC (Woodlands)

  • woodlands @pap.org.sg
  • Mariam Jaafar
  • 1mariamjaafar

Blk 852 Woodlands St 83
#01-102
Singapore 730852
Tel: 6369 8321
MPS Every Monday, 7.30pm
Every 3rd Monday of the Month at Blk 678 Woodlands Ave 6, #02-718
Singapore 730678
Except Public Holidays

Mr Ng Shi Xuan 黄士轩

MP for Sembawang GRC (Naval Base)
Vice-Chairman of Sembawang Town Council

  • ngshixuan01@gmail.com
  • Ng Shi Xuan
  • Ng Shi Xuan

Blk 319 Sembawang CL #01-14
Singapore 750319
Tel: 6754 2141
MPS Every Monday, 7:30pm to 9:30pm
Except Eve of Public Holidays, Public Holidays and 5th Monday of every month

Mr Gabriel Lam

MP for Sembawang GRC (Canberral)
Vice-Chairman of Sembawang Town Council

  • canberra.mps @pap.org.sg
  • Gabriel Lam
  • lam.gabriel.sg

Blk 319 Sembawang CL #01-14 Singapore 750319
Tel: 6754 2141
MPS Every Monday, 7.30pm to 9.30pm
Except Eve of Public Holidays, Public Holidays and the
5th Monday of every month

Mr Vikram Nair 维凯

MP for Sembawang GRC (Admiralty)
Chairman of Sembawang Town Council

  • admiralty.sembawang@gmail.com
  • Vikram Nair
  • vikramnair18

Blk 541 Woodlands Dr 16 Singapore 730541
MPS Every 1st, 2nd 3rd Tuesday of the Month, 6:30pm
Every 4th Tuesday of the Month at 693E Woodlands Avenue 6 Singapore 735693, 6:30pm to 9:30pm
Except Eve of Public Holidays and Public Holidays

Mr Ong Ye Kung 王乙康

Minister for Health
Coordinating Minister for Social Policies
MP for Sembawang GRC (Sembawang Central)

  • ongyekung@gmail.com
  • Ong Ye Kung
  • ongyekung

Blk 105 Canberra St, #03-01 Singapore 750105
Tel: 6200 1131
MPS Every Wednesday, 7.30pm
Except Public Holidays